ABAC recognizes the importance of providing procedures for fair and equitable resolution of student complaints. Resolution of complaints should be achieved at the lowest administrative level and in the most equitable way possible. The burden of proof rests with the student who submits a complaint. Students who elect the complaint process should not fear prejudice or reprisal for initiating the process or participating in its resolution.
Student Complaint Procedures
- A student who has a complaint should first seek to resolve the problem by discussion with the individual involved. If this informal means of communication fails to resolve the problem, the student should submit a written complaint using the Student Complaint Form (link below).
- The complaint process will follow the chain of command of the department/office in question until a resolution is found.
- If a resolution cannot be reached at the institutional level, complaints can be sent to the Board of Regents of the University System of Georgia.
- The Board of Regents of the University System of Georgia (USG) has established a System-level Ethics and Compliance Program. One of the primary functions of the program is to conduct compliance investigations and reviews as needed to discharge an effective compliance program. Students may anonymously report complaints via an Ethics Hotline and USG provides Ethics and Compliance Reporting Contacts for all institutions. ABAC’s Ethics Hotline may be accessed from the bottom footer of this page by clicking on ‘Ethics & Compliance Hotline.’
Ethics and Compliance Reporting Contacts
Below is the link to the USG Ethics and Compliance Reporting Contacts list for each Institution.