News        from ABAC

Michael D. Chason Director of Public Relations ABAC 30 -- 2802 Moore Highway Tifton, GA 31793-2601 Phone 229-391-5055 Fax 229-391-5056 mchason@abac.edu

IMMEDIATE SEPTEMBER 4, 2007

SERVICE EXCELLENCE TRAINING BEGINS TODAY

TIFTON – Service excellence training begins today for all faculty, staff, and administrators on the campus of ABAC.

“This training is part of ABAC’s Partners in Excellence project,” said Diane Kilgore, ABAC’s Customer Service Champion and Director of the Public Service & Business Outreach Center. “Last year the Governor pledged that Georgia would be most customer friendly state in the nation. He said that would begin with state agencies providing the friendliest, fastest, and easiest customer service,”

ABAC’s service excellence training will use Noel-Levitz materials which focus on service excellence in an academic environment. All full-time faculty, staff, and administrators will attend training that meets two days for two and a half hours each day.

Twelve sessions will be held at various times during September and will be taught by Lisa Forshee.

Please register for the one that best meets your needs at www.abac.edu/psbo. Click on "courses," key in Service Excellence Training, and follow registration procedures. If you prefer, you can also register by e-mailing or calling the PSBOC office at 391-5070. ###