Email Etiquette

Following is a list of DOs when sending email:

· Do have a relevant subject line.

· Do include a signature (Name, Title, Address, Phone, Fax, Email Address).

· Do check who the reply is going to when replying to a mailing list.

· Do indicate the type of file you are attaching and also details about the file.

· Do reply to original messages with the same subject, don’t create a new email. This keeps responses to messages together and allows a reader to see the thread that has been created.

· Do include the original message in your replies and forwards.

· Do send separate emails for each subject (that is if you want all topics to be addressed).

· Do remove unnecessary text when replying or forwarding email.

Following is a list of DON’Ts when sending email:

· Don’t reply to email when you are angry.

· Don’t type in all Capitals—this is considered shouting.

· Don’t send out junk email or virus hoax email (Good Web site for hoaxes: vil.mcafee.com/hoax.asp)

· Don’t reply to emails and start a different subject in the body of the message. This makes it difficult to organize and find email referring to a particular subject. Start a new email instead.

· Don’t make personal remarks about third parties.

Note: Email messages are NOT private. Sometimes mix-ups happen and your mail can go to the wrong recipient. Also, your email is also stored on the mail server. People with access to a server can see those messages. Hackers also may be able to gain access to your email.

Never send sensitive data (student data, grades, SSN’s, credit card numbers, personnel data) via email!