Position Description – Systems Administrator - Senior

(IT Systems Support Professional)

POSITION DESCRIPTION
Position Title:	Systems Administrator- Senior (IT Systems Support Professional)	FLSA Status: Exempt
Reports to:	Coordinator of Administrative Technology
Department:	Information and Technology Services
Date Prepared:	June 2005

BASIC FUNCTION

The IT Systems Support Professional manages, maintains, and supports server hardware, operating systems, enterprise allocations, and operating systems projects for the area of Administrative Computing. The main objective of this position is to keep the unix mainframes and Linux mail server secure, currently patched, backed up on recovery media, productively operative, and free from system errors and hackers. This position is also responsible for implementing a disaster recovery plan, and the incumbent is involved in capacity planning and performance management.

NATURE & SCOPE

The IT Systems Support Professional reports to the Coordinator of Administrative Technology. While this position supervises various projects, no employees report to the incumbent. While the person holding this position generally knows what result is expected of his/her work, he/she has the latitude to determine how best to accomplish this objective.

Because the mainframe operating systems are very different, the IT Systems Support Professional must remain versatile and flexible. These complicated systems compel the incumbent to be proficient in many different areas. Unfortunately, formal training in these areas is often hard to locate, so the incumbent must rely on contacts in the profession for advice. This requires good interpersonal communication skills and an ability to maintain relationships. However, the incumbent does participate in seminars and classes when available.

In addition to maintaining the servers, the IT Systems Professional is also tasked with the duty of conducting the operations of the Blackboard Student Identification Card System. This requires verifying that all readers, hardware, and equipment are online, active, and functional at all locations where the card is accepted. In addition, the incumbent must train end users on the functionality, report generation, hardware installation, and operation of the system. Additionally, the IT Systems Professional must solve card holder problems.

Position Description – Systems Administrator - Senior

(IT Systems Support Professional)

PRINCIPAL ACCOUNTABILITIES

Ø Verifies the completion and success of the mainframe system and database backup processes

Ø Verifies that the Linux mail server is adequately protected from viruses, hackers, and intrusions by monitoring and responding to electronic mail and file messages

Ø Serves as security administrator for Administrative Computing

Ø Serves as project leader for the Blackboard Student Identification Card System.

Ø Participates in classes, seminars, and presentations in order to ensure continuing education

Ø Designs, maintains, and codes applications using agency standard programming languages

BUDGETARY RESPONSIBILITIES

The incumbent is not responsible for any budget decisions.

SPECIALIZED KNOWLEDGE AND EXPERIENCE REQUIRED

This position requires a four-year college degree and five to seven years of work experience. Intermediate server skills, programming skills, HTML skills, and knowledge of software and environments are required.