Position Description – IT Systems Support Professional

Systems Administrator - Manager

POSITION DESCRIPTION
Position Title:	IT Systems Support Professional Systems Administrator - Manager	FLSA Status: Exempt
Reports to:	Director of Information Technology and Services
Department:	Information Technology and Services
Date Prepared:	June 2005

BASIC FUNCTION

The Systems Administrator – Manager provides leadership, strategic planning, implementation, security, and management to the activities of the Administrative Technology Department. This involves working in the areas of budget, personnel, harware, and development of software. Significant knowledge of applications and databases is utilized routinely.

NATURE & SCOPE

The Systems Administrator – Manager reports directly to the Director of Information Technology and Services. The incumbent supervises approximately three to five employees.

This position is a time-challenged job, with the incumbent responsible for functional support for over 100 end users and programming for seven departments. The Systems Administrator – Manager must be flexible, as new projects often arise which have pressing deadlines. This also requires a high level of stress tolerance and the ability to manage a team to accomplish several different goals at once.

The Systems Administrator – Manager must have an exhaustive understanding of server skills, programming skills, HTML skills, and software skills. The incumbent is responsible for support of the Banner student information system and the one-card system. In addition, the employee must use his/her knowledge to offer support in other areas and to recommend different strategies for departments. The position also requires the incumbent to train and update staff members.

Inherent to this position is the task of remaining abreast of current issues and new technologies in the industry. It is critical that the incumbent remain current, as the Systems Administrator – Manager often has the opportunity and duty to recommend new systems and programs to fit needs on campus.

Position Description – IT Systems Support Professional

Systems Administrator - Manager

PRINCIPAL ACCOUNTABILITIES

Ø Provides general supervision for the staff members of the Administrative Technology Department

Ø Provides technical and programming assistance and resolves significant problems impacting overall project success or in the development of major systems

Ø Provides data and coordinates interaction between the staff of the Administrative Technology Department and that of other departments

Ø Evaluates budget impacts of proposed computer projects

Ø Interviews, trains, and evaluates staff

Ø Participates in meetings and on committees to identify needs for new technologies

Ø Serves as backup for System Administrator and Database Analysis

BUDGETARY RESPONSIBILITIES

The incumbent is responsible for monitoring the budget relating to the daily operation of the department. This budget includes the salaries of employees, the maintenance of software and hardware, and special projects, and it totals approximately $510,000. However, large budget expenditures are referred to the supervisor.

SPECIALIZED KNOWLEDGE AND EXPERIENCE REQUIRED

This position requires an advanced degree and five to seven years of work experience in the field. In addition, the incumbent must possess significant computer, programming, and technical skills.