Position Description – Records Coordinator II                                              

                         

 
 
 

 

 

 

 


POSITION DESCRIPTION

 

 

Position Title:

Records Coordinator II

FLSA Status:  Non-exempt

Reports to:             

Office Manager

Department:

Enrollment Services (Student and Enrollment Services)

Date Prepared:

June 2005

 

 

BASIC FUNCTION

 

 The Records Coordinator processes prospective student applications and maintains student academic records.  This includes assisting students, parents, and faculty with requests and questions regarding records.

 

 

NATURE & SCOPE

 

The Records Coordinator reports to the Office Manager.  This job has detailed rules and instructions and immediate supervision.  Work is usually assigned according to procedure, and instructions are usually specific and detail the sequence and timing of tasks to be followed.  This position is occasionally charged with supervising a limited number of student workers.

 

A main responsibility of the Records Coordinator is determining the eligibility of applicants to Abraham Baldwin Agricultural College.  This requires a thorough knowledge of requirements, standards, and high school courses.  In addition, this requires patience and an attention to detail.

 

The incumbent is responsible for entering information into and maintaining student records.  This includes handling transcript requests, changing major information, and fielding other requests as necessary.  Confidentiality is very important in this aspect of the position. 

 

Additionally, the incumbent must have excellent customer service skills.  A large amount of interaction with outside individuals takes place on a daily basis, and the incumbent must serve these customers (students, faculty, parents, etc.) in a cordial and efficient manner.  These walk-in and telephone requests (the office answers the main ABAC information line)  create many distractions from other work, so the incumbent must be effective at multitasking and able to divert attention from one project to another without compromising quality.

 

 

 

 

 

 

 

 

 

 

 

 

 

Position Description – Records Coordinator II       

                                                 

                         

 
 
 

 

 

 

 

 


PRINCIPAL ACCOUNTABILITIES

 

Ø       Responds to customer requests, such as questions and requests regarding records, major changes, advisor changes, drop/add of classes, etc.

 

Ø       Processes student admission and readmission applications

 

Ø       Processes academic transcript requests

 

Ø       Assists with new student orientation and Regents’ testing

 

Ø       Records recruiting information

 

Ø       Assists with graduation, including reviewing records and checking requirements, printing diplomas, maintaining graduation records, and preparing for the ceremony

 

 

 

 

 

 

 

BUDGETARY RESPONSIBILITIES

 

The Records Coordinator has no responsibility for budget issues and planning.

 

 

SPECIALIZED KNOWLEDGE AND EXPERIENCE REQUIRED

This position generally, with certain exceptions, requires two years of college or vocational school and one to three years of experience in the field.  Proficiency in Microsoft Office and the Banner student information system is also required.