Position Description –
Library Technical Assistant for Public Services
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POSITION DESCRIPTION |
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Position
Title: |
Library
Technical Assistant for Public Services |
FLSA
Status: Exempt |
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Reports to: |
Librarian for Public Services |
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Department: |
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Date
Prepared: |
June
2005 |
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BASIC FUNCTION |
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The
Library Technical Assistant for Public Services provides reference assistance
and library instruction to patrons (primarily the student body, faculty, and
staff). This position is also charged
with replacing several other positions, including Circulation Desk Manager
and Reference Librarian, when those employees are not available. The incumbent also promotes library use by
creating displays of new materials and providing interlibrary loan services. |
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NATURE
& SCOPE The Library Technical
Assistant for Public Services reports to the Librarian for Public
Services. When making decisions, this
job has the latitude to consider alternatives within the constraints of well
defined College practices and procedures.
However, when necessary, the incumbent may consider adding new
procedures (consistent with current policies) to achieve the goal of the
department. Generally, this goal is
specified, but the incumbent may decide the best methods by which to
accomplish it. The incumbent
supervises student workers in the area. The main focus of this
position is assisting library patrons.
As such, strong customer service and interpersonal skills are
required. A significant amount of
research is performed, and the incumbent must be familiar with database and
internet research. Assisting library
patrons at times requires demonstrations of specific techniques with which
the incumbent must be familiar. In addition, the Library
Technical Assistant for Public Services is required to promote library
use. This includes creating displays
for library events, promoting less-recognized benefits of the library, and
showing a courteous attitude toward library patrons. |
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Position Description –
Library Technical Assistant for Public Services
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PRINCIPAL
ACCOUNTABILITIES |
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Assists at the
reference desk and provides instruction to library patrons Ø
Provides
instruction on specific methods of bibliographic documentation and other
research related topics for students Ø
Completes
requests for interlibrary loans Ø
Promotes
library sponsored events Ø
Maintains
reference stacks and reviews reference holdings Ø
Prepares and
updates instructional handouts for the reference desk Ø
Serves as
library liaison to one academic division and completes projects related to
this division |
BUDGETARY RESPONSIBILITIESThe incumbent is not
responsible for any budgetary activity. |
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SPECIALIZED
KNOWLEDGE AND EXPERIENCE REQUIRED |
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This position requires a four-year
college degree and some experience, but less than a year. |