POSITION DESCRIPTION

Position Title:

Director of Student Success Programs

FLSA Status:  Exempt

Reports to:             

Vice President of Student and Enrollment Services

Department:

Office of Student Success Programs (Student and Enrollment Services)

Date Prepared:

June 2005 (revised January 2008)

BASIC FUNCTION

 The Director of Student Success Programs is responsible for providing leadership for the area of Student Success Programs in accordance with ABAC and University System of Georgia guidelines.

NATURE & SCOPE

The Director of Student Success Programs reports to the Vice President of Student and Enrollment Services, who reviews work on a yearly basis.  However, most work is self-assigned based on Board of Regents and College policies.  While general results are expected, the incumbent may establish the plan, determine priorities, and prescribe the processes by which the objectives will be achieved.  This position has the latitude to determine that new College procedures are needed in order to fit changing situations.  Approximately 40 employees serve under the incumbent in this position.

A primary responsibility of this position is ensuring that students with learning support requirements are in compliance with state and College regulations.  This includes examining student records and schedules and holding meetings with students as needed.  Students often do not realize what processes need to take place in order to return to good academic standing, and it is the job of the incumbent to explain this.  The incumbent also matches these students with advisors and administers tests.  In addition, the incumbent is responsible for the Freshman Year Experience initiatives and other retention efforts.

Another integral duty of this position is coordinating the academic advising program at ABAC.  This program is critical to the success and timely matriculation of ABAC students.  The Director of Student Success Programs initially assigns academic advisors to incoming students.  Additionally, the incumbent updates the Academic Advisors’ Handbook on a regular basis and ensures that the ABAC program is in compliance with University System of Georgia standards.

The supervision of the Academic Advisement Center is yet another duty of the Director of Student Support.  This center provides tutoring services for an average of 1100 students each semester.  The center serves as another educational resource for the college and provides services to struggling students.

PRINCIPAL ACCOUNTABILITIES

Ø       Ensures compliance with state learning support policies

Ø       Counsels and monitors students with learning support requirements

Ø       Supervises the administration and scoring of COMPASS tests and exit tests

Ø       Coordinates academic advising and makes initial advisor assignments

Ø       Coordinates the Academic Intervention Management program for students who experience academic problems

Ø       Schedules and coordinates freshman seminar classes each semester

Ø       Coordinates academic advisement for students with learning support requirements

Ø       Supervises the coordination of the Student Success Center

Ø       Serves on various College committees

BUDGETARY RESPONSIBILITIES

The Director of Student Success Programs oversees the budgets for the Office of Student Success Programs and the Student Success Center, totaling approximately $14,000.

SPECIALIZED KNOWLEDGE AND EXPERIENCE REQUIRED

This position requires an advanced degree and three to five years of work experience in the field.  In addition, knowledge of the learning support policies as outlined by the University System of Georgia, knowledge of advising procedures, and software knowledge in Banner, WebCT, Crystal Reports, COMPASS, and Microsoft Office is required.