Position Description – IT Systems Support Professional

            Central Information Systems Administrator  

 

 
 

 

 

 

 


POSITION DESCRIPTION

 

 

Position Title:

IT Systems Support Professional                 Central Information Systems Administrator   465XA6

FLSA Status:  Exempt

Reports to:            

Chief Information Officer

Department:

Information Technology and Services

Date Prepared:

April 2008

 

 

BASIC FUNCTION

 

The Central Information Systems Administrator – Manager provides leadership, strategic planning, implementation, security, and management to support administrative systems and services.  This involves support for budgeting (PeopleSoft), the student information system (Banner), reporting and institutional research systems (Discoverer), the college advancement system (Blackbaud), and all supporting Access databases.  Significant knowledge of applications, databases, and web-based programming  is utilized required.

 

 

NATURE & SCOPE

 

The Central Information Systems Administrator – Manager reports directly to the Director of Information Technology and Services.  Supervisory skills are  required.

 

The Central Information Systems Administrator  must have an understanding of database  programming, HTML, and application software skills.  This position is responsible for establishing, implementing, and reviewing processes and procedures which work to ensure the validity of data in all administration information systems.   In addition, the employee must use his/her knowledge to offer support in other areas and to recommend different strategies for departments. 

 

Inherent to this position is the task of remaining abreast of current issues and new technologies in the industry.  It is critical that the Central Information Systems Administrator often has the opportunity and duty to recommend new systems and programs to fit needs on campus.

 

  • Knowledge of relational databases and data analysis tools
  • Strong communication skills
  • Strong organizational skills
  • Strategic planning skills
  • Ability to work independently
  • Ability to manage multiple priorities and requests
  • Ability to be flexible in a dynamic environment

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

   Position Description – IT Systems Support Professional

               Central Information Systems Administrator  

 

 

PRINCIPAL ACCOUNTABILITIES

 

Ø  Implement and enforce policies, processes and procedures which ensure data validity and integrity in all administration information systems

Ø  Provide program management and oversight responsibility for key IT initiatives

Ø  Provide general supervision for the staff members of the OITS staff responsible for administrative services support

Ø  Provide technical and programming assistance and resolve significant problems impacting overall project success or in the development of major systems

Ø  Provide data and coordinate interaction between the administrative services staff  and that of other departments

Ø  Provide support for institutional research data and reporting

Ø  Ensure information security policies are adhered to and product usage guidelines are followed.

Ø  Represent OITS on cross functional committees as assigned

Ø  Proven ability to meet project deadlines

 

 

BUDGETARY RESPONSIBILITIES

The position is responsible providing the CIO with budgetary planning figures with respect to human resources, hardware and software requirements, maintenance contracts, and training costs such that the CIO can plan for current year expenditures as well as future needs.

 

 

SPECIALIZED KNOWLEDGE AND EXPERIENCE REQUIRED

·         In addition to significant computer, programming, and technical skills, this position requires an advanced degree and five to seven years of work experience in the field.  Knowledge and skill requirements include database programming , data analysis tools,  strong communication skills, strong organizational skills, strategic planning skills, ability to manage multiple priorities and requests, ability to be flexible in a fast-paced dynamic environment.