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TEAM ABAC: Ready to Serve! ABAC's Excellence in Service Initiative On August 1, 2006, Governor Sonny Perdue asked all state agencies to assist in achieving the goal of making Georgia the best-managed state in the country by 2007. The "Customer Service Improvement Initiative" has the overall goal of providing easier access to services and faster and friendlier processing of services. In support of the Governor's initiative, Chancellor Erroll B. Davis, Jr., asked all institutions within the University System of Georgia to appoint a Customer Service Champion whose responsibility would be to work with campus units to identify customer service projects and then develop customer service implementation plans. ABAC's Customer Service Champion is Diane Kilgore, Director of ABAC's Public Service and Business Outreach Office. ABAC's participation and progress in the CS initiative will be documented on this site. The University System of Georgia's CS web site can be accessed at www.customerfocus.usg.edu. Excellence in Service Initiatives
Customer Service Team
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