Excellence in Service Initiatives

TEAM ABAC: Ready to Serve!

Your help is needed in nominating our fellow ABAC employees for the Chancellor's Customer Service Awards!
Click here to submit nominees.
Nomination submission period ends July 17, 2009.
Additional information on the 2009 Chancellor's Customer Service Awards can be found at http://www.customerfocus.usg.edu/

We want to know how well we are serving you.
Please click here to complete our
'Excellence in Service' survey.

ABAC's
Excellence in Service Initiative

On August 1, 2006, Governor Sonny Perdue asked all state agencies to assist in achieving the goal of making Georgia the best-managed state in the country by 2007. The "Customer Service Improvement Initiative" has the overall goal of providing easier access to services and faster and friendlier processing of services.

In support of the Governor's initiative, Chancellor Erroll B. Davis, Jr., asked all institutions within the University System of Georgia to appoint a Customer Service Champion whose responsibility would be to work with campus units to identify customer service projects and then develop customer service implementation plans. ABAC's Customer Service Champion is Diane Kilgore, Director of ABAC's Public Service and Business Outreach Office.

ABAC's participation and progress in the CS initiative will be documented on this site. The University System of Georgia's CS web site can be accessed at www.customerfocus.usg.edu.

Got a question? Ask "THE GOLDEN STALLION"

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Customer Service Team

Diane Kilgore, Debra McCrary, Chrystle Ross and
Bertha Williams

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