Mr. Hall
122 Yow Building
Office Hours:  Posted
khall@abac.edu

FRSC 2270
PRINCIPLES OF SUPERVISION
(2 Semester Hours)

COURSE
OBJECTIVE:        This course is designed to provide the student with some basic concepts of supervision and
                        human relations:  motivation, leadership, personal prejudices, conflict management, and
                        diversity in the workplace.

TEXT:                None.  Supplemental handouts will be provided.

ATTENDANCE:    Students whose number of unexcused absences from class/lab exceeds four (4) will receive
                        an "F" for the course.  Unexcused absences less than the maximum allowable will result in
                        fractional participation deduction from the final grade.  For example, one unexcused
                        absence out of four (4) maximum results in 25% participation penalty.  Students should
                        advise the instructor of anticipated absences in advance when possible; informative
                        messages may be left at (229)391-4800.  All excused absences must be accompanied
                        by written documentation; final evaluation of excuse legitimacy resides with
                        the instructor.

TARDINESS:        A student entering class late will be considered absent for that day.  Students may NOT
                        make up pop quizzes or any in-class exercises. 

CHEATING:        Cheaters receive an automatic "F" for the course.

GRADING
SCALE:            90-100% = A
                      80-89%   = B
                      70-79%   = C
                      65-69%   = D
                      Less than 65 = F

TENTATIVE
GRADE BASE:    Pop quizzes, in-class exercises, homework assignments               10%
                        Attendance, participation, attitude                                             5%
                        Resume/Cover Letter Project                                                    25%
                        Midterm Exam                                                                          30%
                        Final Exam                                                                                30%

POLICIES:        Assignments and projects will NOT be accepted late.
                      Finals will NOT be given early or late.
                      Final exam scores and course grades will not be posted.
                      Chronic misbehavior in class may result in forfeiture of some or all five
                            (5) participation percentage points.

FRSC 2270
PRINCIPLES OF SUPERVISION

TENTATIVE COURSE OUTLINE

I.    HUMAN BEHAVIOR
        A.    Why People Behave the Way They Do
        B.    Why Human Behavior Differs
        C.    Classes of Human Needs
         D.    Perception
                1.    Illusions
                2.    Expectations
                3.    Stereotypes
                4.    Halo Effect
                5.    Improving Your Perceptions

II.    COMMUNICATION
        A.    Definition
        B.    Types of Communication
                1.    One-way versus Two-way
                2.    Formal versus Informal
        C.    NONVERBAL Communication
        D.    Improving Listening Skills
        E.    Communication in Groups
        F.    Following Directions/Follow-up Evaluation

III.    MOTIVATION
        A.    Natural versus Acquired Motivations
        B.    Positive Motivating Factors

IV.    LEADERSHIP
        A.    Traits of Leadership
        B.    Functions of Leadership

V.    INTERVIEWING SKILLS
        A.    Preparation/Appearance
        B.    Following Cues
        C.    Some Don'ts of Interviewing
        D.    Fielding Questions
        E.    Conclusion

VI.    MANAGEMENT
        A.    Principles of Management
        B.    Using, then climbing the Chain-of-Command
        C.    20 Employer "assumed" skills
        D.    Conflict Resolution
        E.    Management Case Studies

Updated:  08/05